FREE UNION EUROPE SHIPMENT
(Ue countries includes: Andorra, Austria, Belgium, Bulgary, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovak Republic, Slovenia, Spain and Sweden.)
OUTSIDE OF UNION EUROPE
Payment of these DDU fees is the sole responsibility of the Client.
- EU Countries: 9,00€ Delivery within about 3 business days of shipment with DHL;
- EU Countries: Euro 15,00 Delivery within about 1 business days of shipment with DHL Express;
- England: Euro 9,00€ Delivery within about 3 business days of shipment with DHL
- EUROPE NO EU Countries: Euro 20.00 Delivery in 1 business days of shipment with DHL Express;
- Rest of World (Out from Europe) Delivery 1 business days of shipment with DHL Express
- North America: Euro 9.00;
- Asia: Euro 19,00;
- Oceania: 19,00;
- Central America / Antille: Euro 19,00;
- Oceania: 19,00;
- South America: Euro 9,00€
- Africa: Euro 50,00€
- Russian Federation: Delivery 5/7 business days of shipment with UPS or EMS (Express Mail Service)
WARNING: any parcel not insured (you can ask us the insurance) travel at your risk and, therefore, we shall not be liable for any loss, damage, delay in delivery.
D'ARIENZO wants to guarantee your complete satisfaction. If for some reason you are not happy with your purchase, you can send one or more items - without ever having used, within 30 days from the date of delivery - and get a refund equal to the price of the returned product.
The Return Shipment is charged to the customer. The Customer should ask the authorization to the before ship return. The custumer can ask to the customer service a prepaid return label and the pickup, just sending email to email@example.com
All products available on this Site are provided with an identification tag attached with tamperproof seal, numbered. We recommend that you try the product without removing the card and without breaking its seal. Therefore it is necessary that the articles are made in the same condition as you received them, otherwise they will not be accepted.
Please take care in trying the item purchased, why not accept, for any reason, items that will present the seal broken or tamperproof labels are missing or damaged original pendants.
Below are listed all the instructions you need to follow and, if all information is correct, we will issue a return authorization code so that you can return the package and receive a refund as soon as possible.
Warning: Before you send the goods make sure you have the following requirements:
- You have contacted the customer service e-mail firstname.lastname@example.org, to send your return request.
- The disposable card is perfectly intact and, therefore, was not removed from the item.
- All labels, fabric or pending, are perfectly intact and, therefore, were not removed from the item.
- Each item to return have to be in the same conditions in which you were originally shipped and must be packed in an orderly way.
- Each item made is not worn and / or washed and / or stretched and / or treated in any way.
The parcel containing the return must be received in our warehouse within 7 days from the date of your shipment. So, to avoid, at your own risk and peril, is lost or earn a considerable delay
We suggest using an express courier and insure the shipment.
WARNING: Even if only one of these conditions is not fulfilled, D'ARIENZO will not accept the returned goods and articles will be returned to you at your expense.
If the procedure was successful, you will receive an e-mail indicating that your return has been accepted and, therefore, we will refund you by crediting the credit card (if you paid by credit card ) or bank transfer (if you paid by bank transfer) or crediting Paypal (if you paid by Paypal) net of clearance charges (for EXTRA UE customers) and original shipping cost.
If, however, were not complied with the conditions above, you will be notified and give you the opportunity to make you the item, to your address, at your expense.